What does the 'four-phase model' in interviewing consist of?

The 'four-phase model' in interviewing is designed to facilitate a structured and effective approach to gathering information during an interview. The components of this model—preparation, rapport building, information gathering, and closure—are essential for achieving successful outcomes.

Preparation involves setting the stage for the interview, which includes understanding the case, developing a strategy, and creating a conducive environment for communication. This phase is critical, as it lays the groundwork for the interview process, ensuring that the interviewer is well-equipped with knowledge and resources.

Rapport building is the phase where the interviewer establishes a connection with the interviewee. Building trust and creating a comfortable atmosphere encourages openness and honesty, which are vital for gathering accurate information.

Information gathering focuses on the actual process of asking questions and obtaining factual details from the interviewee. This phase utilizes various questioning techniques to elicit comprehensive responses and uncover relevant information related to the case.

Closure is the final phase where the interviewer summarizes the information collected, clarifies any outstanding questions, and ensures that the interviewee feels understood and respected. Proper closure helps in reinforcing the rapport built and may also facilitate future cooperation.

By incorporating these phases, the model ensures a logical flow to the interview process, maximizing the likelihood of obtaining valuable information while maintaining the